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How Can We Help You?
We're here to assist you with any questions or concerns you may have about our products and services.
Get Assistance
For all other inquiries, please use the form below or check our FAQs.
Frequently Asked Questions
Do products purchased in the mall come with free shipping?
Free shipping is available for purchases over $49+ in our store.
Can the toys we purchase be shipped privately?
Yes, all our products are shipped in discreet packaging to ensure your privacy.
What should I do if there is a problem with the product I purchased?
Please contact our support team immediately. Many issues are covered by our warranty policy.
Are products harmful to our bodies?
All our products are made from body-safe materials and meet strict quality standards.
Is it safe to pay on the website?
Yes, we use industry-standard encryption to protect your payment information.
Are the products on Mall sold directly by dealers or manufacturers?
We work directly with manufacturers and authorized dealers to ensure product authenticity.
Contact Form
Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.
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If this form does not work, please email us directly at [email protected]
Point of Contact
USA Corporate Address
13767 Freeway Dr
Santa Fe Springs, CA 90670
United States
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