Situation 1: Order Not Yet Shipped ✅ #
If your package hasn't left our warehouse, we can cancel it for you!
- How? Contact our customer service with your order number at [email protected]
- Refund: A full refund will be processed within 3 business days
Situation 2: Order Already Shipped 🚚 #
If your package is on the way:
- First accept the delivery
- Then email us at [email protected] for return instructions
- ✋ Please note: Return shipping costs are the customer's responsibility
Need urgent help?
📞 Send us the email for human assistant
⏰ Mon-Fri 10AM-8PM | Sun 12PM-4PM (PST)
