---
title: Why my order detected high risk of fraud? (For Your Protection)
description: "We’ve detected unusual activity on your transaction, and our **automated security system** has flagged it for review. This extra step helps protect you from potential fraud. #### 🔒 **How to Quickly Resolve This** 1. **Reply to this email** with: - A **clear photo of your…"
url: "https://www.beyourlover.com/docs/payment/high-risk-order/"
updated: "2025-06-29"
category: Shipping / Payment
---

# Why my order detected high risk of fraud? (For Your Protection)

We’ve detected unusual activity on your transaction, and our **automated security system** has flagged it for review. This extra step helps protect you from potential fraud.

#### 🔒 **How to Quickly Resolve This**

1. **Reply to this email** with:
   - A **clear photo of your government-issued ID** (Driver’s license, passport, etc.)
     *(Cover any non-essential details, but ensure your **name and photo** are visible.)*
   - A **photo of the credit card used** (Only show the **last 4 digits + your name**; hide other numbers and CVV.)
2. Our team will review within **1 business hour** (Mon-Fri 9AM-8PM PST) and email you once verified.

#### ❓ **Why This Happened**

- Billing/shipping address mismatch
- First-time international purchase
- Unusual payment patterns (e.g., high-value order)

#### 💡 **Tips to Avoid Future Flags**

- Use the same address for billing/shipping
- Ensure your bank approves international transactions
- Consider logging into your account before checkout

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### 📌 **Your Security Matters to Us**

- All documents are **encrypted** and deleted after verification.
- We **never** store full credit card details.

**Need help?** Contact our fraud prevention team:
📧 **[support@beyourlover.com](https://mailto:support@beyourlover.com/)**

*(Tip: Avoid sending sensitive data via social media or unsecured channels!)*